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White Glove Service ─ Printer Coordination Add-On

$350.00

A premium upgrade for clients who want a fully-hands off experience. We coordinate directly with a printer, deliver all final files on your behalf, and ensure your invitation suite is perfectly prepared for production. Printing costs are billed separately after printer provides an estimate.


WHAT’S INCLUDED

  • Communication with a printer on your behalf.

  • All final files are delivered to the printer for you.

  • We provide specifications, explain formatting, and answer technical questions.

  • We ensure proper sizing, bleed, and layout for production.

  • Coordination throughout the process.

WHAT’S NOT INCLUDED

  • Physical printing by Muted Slate

  • Material/Printing costs

  • Additional design revisions

  • Rush printing fees

🚨 PLEASE NOTE:

  • This White Glove Service is an add-on only and must be purchased with one of Muted Slate’s wedding invitation designs.

  • Printing costs are separate and will be billed once your printer provides an estimate.

  • This upgrade covers coordination, not the printing itself.


Please be sure to read our Terms & Conditions before purchasing.

Questions? Please see FAQs below.

A premium upgrade for clients who want a fully-hands off experience. We coordinate directly with a printer, deliver all final files on your behalf, and ensure your invitation suite is perfectly prepared for production. Printing costs are billed separately after printer provides an estimate.


WHAT’S INCLUDED

  • Communication with a printer on your behalf.

  • All final files are delivered to the printer for you.

  • We provide specifications, explain formatting, and answer technical questions.

  • We ensure proper sizing, bleed, and layout for production.

  • Coordination throughout the process.

WHAT’S NOT INCLUDED

  • Physical printing by Muted Slate

  • Material/Printing costs

  • Additional design revisions

  • Rush printing fees

🚨 PLEASE NOTE:

  • This White Glove Service is an add-on only and must be purchased with one of Muted Slate’s wedding invitation designs.

  • Printing costs are separate and will be billed once your printer provides an estimate.

  • This upgrade covers coordination, not the printing itself.


Please be sure to read our Terms & Conditions before purchasing.

Questions? Please see FAQs below.

    1. Select A Wedding Invitation Design

      Before purchasing this service, select any of Muted Slate’s wedding invitation design and add it to your cart. The White Glove Service is an add-on and cannot be purchased alone.

    2. Add the White Glove Service Upgrade

      Add the White Glove Service to your cart. This ensures we handle all printer communication on your behalf.

    3. Complete Checkout

      A window will pop up prompting you to fill out a form. Then, add to cart and complete purchase.

    4. Printer Coordination Begins

      After proof approval, we:

      • We will email you regarding printing details.

      • Once you send over the printing details, we contact the printer with all printing specifications.

      • Request a full estimate on your behalf.

      • Update you with the estimate.

    5. Approve the Printer’s Estimate

      Printing costs are not included in this service.

      The printer will send us an estimate. Once you approve the estimate, the printer will invoice you directly for printing costs.

    6. Production Begins

      Once you complete the payment, the printer will move into production. After production is completed, the printer will ship your invitations directly to you.

  • What is White Glove Service?

    White Glove Service is an optional upgrade where we communicate directly with the printer on your behalf. We deliver your final files, provide specifications, and ensure everything is set up correctly for printing.

    Do you print the invitations for me?

    No. This service does not include printing. We coordinate with the printer, but the actual printing will be handled by the printing company.

    Is the printing cost included?

    Printing costs are separate. The printer will send us an estimate. Once you approve the estimate, the printer will invoice you directly for printing costs.

    How does this service work?

    After you approve your final proof:

    • We will email you regarding printing details.

    • Once you send over the printing details, we contact the printer with all printing specifications.

    • Request a full estimate on your behalf.

    • Update you with the estimate.

    • Once you approve the estimate, we will notify the printer.

    • Printer will directly send you the official invoice.

    • We send the final files directly to the printer.

    • We answer any file-related questions they may have.

    • We confirm sizing, bleed, and setup are correct before they begin production.

    Can I buy the White Glove Service by itself?

    No. This is a service upgrade that must be purchased along with one of Muted Slate’s wedding invitation design. It cannot be used independently.

    Does this include design changes after final approval?

    No. This service is for printer coordination only. Any changes requested after the final proof approval would require an additional design fee.

    Can you communicate with more than one printer?

    This service includes communication with one printing company. Additional printers may require an additional fee.

    How long does the coordination take?

    Most printers respond within 1–3 business days. We communicate with them promptly, but final timelines depend on the printer’s workflow and responsiveness.

    Who will ship your invitations to you?

    The printer (the printing company) will ship your invitations to you, not Muted Slate.

    Is this service refundable?

    Once coordination with the printer has begun, the upgrade is non-refundable, as time and communication have already been dedicated to your order.